SmallCubed respects your right to privacy. We understand the sensitive nature of privacy issues and the company takes measures to ensure that the confidentiality of our clients and web users is protected. SmallCubed does not distribute, sell, or rent any of the information collected about our website users or clients.
This policy applies to the collection, use, storage and disclosure of information by SmallCubed. It applies to www.smallcubed.com and smallcubed.com and interactions using the tea-leav.es domain. The presence of the “smallcubed” alone does not guarantee the applicability of this policy, as both our store and our customer support pages use “smallcubed”, but are wholly separate sites, hosted by third parties that have their own privacy policies.
By using any of SmallCubed sites, or its support, or store sites, you will be providing SmallCubed with certain limited anonymous information, based on your activities. This information cannot be traced back to you, or matched up to personally identifying information in any way - it is completely anonymous, and will only be used in aggregate form with the information collected from other site visitors. Should you choose to correspond with, or participate in any of SmallCubed’s services or products, however, you will be asked to provide personally identifiable information, in order that we may respond, or do business with you. Please see below for more details on the kinds of anonymous and identifiable information SmallCubed collects.
ANONYMOUS: When a user visits SmallCubed, they leave a “trail” of electronic information, which is collected and stored on our servers. This information, often referred to as traffic, or click-stream data is not personally identifiable nor is it possible to combine with any kind of identifiable information we may collect from you by other means (see Personally Identifiable Information, below). Rather, click-stream data consists of very limited and specific information about your computer, your browser, and its activities. For example: your computer’s IP address, its operating system, the type and version of your browser, the date and time, the length of time spent on each page, search terms, and referral data.
This anonymous information is used to monitor our traffic and servers, as well as to screen for fraudulent behavior or abnormalities. It is also used to compile statistics and perform research by analyzing it in aggregate form, which in turn helps us to improve our services and offerings to both users of our sites and services.
PERSONALLY IDENTIFIABLE INFORMATION: In certain limited circumstances, SmallCubed may gain access to your personally identifiable information. This information is made available to SmallCubed voluntarily, when a user or potential client specifically and knowingly provides it to us, in order to correspond with us, or to receive a service they’ve requested.
Information collected during the registration or application processes, include but is not limited to: company name, name, email, physical address, and phone number. Overall, personally identifiable information of SmallCubed clients is used for administrative needs, to maintain account information, and to process billing and payments.
The MailSuite application and its components include a synchronization feature for Tag information on emails and some settings information. All of the information that is synchronized is encrypted end-to-end, so that even SmallCubed does not have access to the underlying data that is synchronized. In addition, no emails are ever included in the synchronized information, only the tag data about an email. We used hashed identifiers to link the data to emails so that we can relink that info to the email on the original and other devices. The one-way hash (meaning that the you cannot go from the hash back to the information used to make the hash) is derived from headers of the message that do not change, such as date and sender.
In addition, the Sync Profile is linked to data using hashed values only as well. For instance, each account that is synchronized by the profile is linked using a hash identifier for the account. The only piece of information that we store unhashed or unencrypted is the email address used as the Profile identifier. This is to ensure that we can email that user in case a password reset is needed.
In addition, from our products, users can initiate a complete deletion of all this information stored in our system, including the profile itself. This can be done at any time without need for our direct intervention, as long as the user still has access to the Profile’s email address (to which a code is sent to finalize the deletion).
SmallCubed will not sell, rent, or disclose any of the contact information we have collected from you to third parties, except as described in this document (see Special Offers, above and Information Sharing, below).
We, however, may occasionally wish to communicate with our customers in order to provide them with information relevant to the services we provide or the management of their accounts. This might include newsletters or notices of new services or offers from SmallCubed or selected partners that could be of interest. In addition, we will provide clients with their initial activation and welcome email, service and system updates, account and balance warnings and confirmation emails.
As part of our service, our Customer Service Department routinely communicates with members by email to respond to questions or issues relating to their account, or to offer optimization services. We may also solicit some of our clients from time to time, either online or by email, to participate in client surveys. Participation in these surveys is voluntary, and the information collected provides SmallCubed with valuable feedback on our services, which in turn, helps us to improve them.
SmallCubed respects your right to unsubscribe from our company offers and newsletters at any time. To do so, please contact our Customer Service Department (firstname.lastname@example.org). Please note, that this does not include status or confirmation emails related to your account activity.
SmallCubed may share statistical information we gather with business partners, sponsors, and other selected third parties. This sharing of information is done only in an aggregate form for statistical purposes.
Your personally identifiable information, submitted during your registration or application, is shared only with third party companies who provide SmallCubed with administrative services required to conduct business with our clients and provide them with the services they have signed up for. Examples include: third-party credit card processing; credit checks; money transfers and auditing and customer support. Under no circumstances do these service partners or SmallCubed disclose any of your personally identifiable information, unless we are obligated to do so by law (due to a court order, subpoena, etc), or to protect SmallCubed, our users, or the general public.
Any data collected and stored on SmallCubed’s servers is considered proprietary and confidential, and is not available to the public. We have security measures in place to help protect against the loss, misuse and alteration of user and customer data under our control. As data security is constantly evolving, we cannot guarantee that loss, misuse or alteration of the data will not occur, but will do our utmost to prevent against any such occurrences.
Clients’ personally identifiable information is password protected and restricted within our organization to employees that need access to this information in order to correspond with you, operate the website or provide a particular service.
In light of the concern over protecting children’s privacy online, SmallCubed does not knowingly request, collect, or share personally identifiable information from users under the age of 13. Our websites, products and services are neither developed for, nor directed at, children.
For additional information, or to express your comments or concerns, please contact us: email@example.com.